Redesigning the Document Request Section in the Bank
Context
I work as a Product Designer at a bank, focusing on the corporate business segment.Objective
In addition to standard product tasks aimed at improving existing functionality, I was responsible for redesigning the document request section.Timeline
The primary work took approximately two months.Current Implementation Analysis
Proposed Solutions
Table
→ Translated into components of the new design system→ Flagging completed sprites helps navigate ordersin development
Showcase
→ Easily scalable as new types of documents are added→ Aligned with the Spatial Memory principle (the client intuitively remembers the location of the needed document and doesn’t have to read everything each time)→ Visual anchor icons aid in screen scanningin development
Order Form
→ Preview of future certificate→ Mini-gallery for formatting multiple certificates at once→ Visual grouping and «card» pattern for each individual certificatefunctional enhancements
Scenario
Development Preparation
The entire section was meticulously developed in collaboration with the Product Manager and Analyst and is ready for development.
Over 100 screens were compiled, including the analysis of edge cases.
UX Research
Summary
Product Development StagePart of the project has already entered development and is being prepared for upcoming releases.This is one of the first products whose redesign will go live in production.Area of ResponsibilityMy task involved completely overhauling a section from scratch: there was a design system still under development, which I used as the foundation to assemble mockups and rework the user flow.
